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FAQs

Ⅰ, About the company

Q1. What year was your company established?

A1: Hello, Shenzhen Bona Pharma Technology Co., Ltd. was established in 1995.

Q2. What does Bona do?

A2: The industry leader in metered dose drug delivery technology,  supplier of pharmaceutical packaging and drug delivery solutions.

Q3. How many people are there in Bona?

A3: By the end of 2020, the company employs more than 500 people.

Q4. What is Bona’s production layout like?

A4: Hello, Bona Pharma has 26766.8 square meters of production plant, about 47.8 square meters of clean sampling area, about 2500 square meters of warehouse area, the second floor of about 1200 square meters of the clean workshop (of which C-class workshop about 16 0 square meters), 3rd floor about 1220 square meters clean workshop, 4th floor about 1500 square meters clean area, 6th-floor clean laundry area about 94 square meters and about 580 square meters of laboratory (including about 108 square meters clean laboratory).

Q5. Bona’s products get those certifications?

A5: Bona was certified by ISO 14001:2015 Environmental Management System. Bona was certified by ISO 15378:2017 Quality Management System. In 2017, Bona passed the intellectual property management system certification, to improve all staff in the procurement, production, sales, and other aspects of intellectual property protection awareness. Internationally, Bona products meet the standards of the FDA, EUP, and other European and American countries.

Ⅱ, About products

Q1. What are the main types of your products?

A1: Bona’s main products are divided into 6 series: Bottles (Tablet bottles, Liquid bottles, Spray bottles, Reagent bottle and IVD cosumables), spray pump (nasal, Throat, Ear and Topical use), Inhalars(MDI, DPI), Vaccine delivery systems(Oral, Nasal vaccines), Gynecology care (Douches, applicators), Ophthalmic Care System (Single-dose, Multi-dose drop bottles).
Q2. What is your daily production capacity for spray pumps?

A2: Bona spray pumps daily production capacity nearly 1 million.

Q3. Do your independent research and development design level, can provide customized product design services?

A3: BONA has an independent research and development team, automated production solutions, independent patents 37 (major international invention patents 4, PCT6), can be customized for your product design services. When you browse a web page, you can adjust the font size according to different browsers by using the following methods: Ie4.0: select the “font” option in “view” in the menu directory to set. Ie5.0 or above: select the “text size” option in “view” in the menu directory to set.

Q4. What safeguards Bona has done for product quality?

A4: In the product design and development stage, we will do a full range of material performance of the product experimental testing, the production process to conduct a comprehensive test. Bad products will be found to be adjusted in time. Guaranteed 99.9% pass rate of our products.

Q5. Can BONA help us with project development?

A5: Bona has its own research and development team but also has its own engineering center, from product design – project research and development – mold control each link has the appropriate team to help each customer to achieve project development.

 Ⅲ, About business

Q1. How to quote the product?

A1: Our designers are required to quote your project and the materials and styles you choose.

Q2. How can I pay?

A2: Bona produces a lot of products are required to design research and development to participate in the production of products with unique, no function of secondary sales, so the contract is signed to pay the full amount.

Q3. What is the sample policy?

A3: For mature products, the company provides free samples, customers pay the freight, for not yet mature, need research and development design, need to open mold products, the company needs customers to pay the opening fee.

Q4. How long does production take after the contract is concluded?

A4: Bona has developed a formal production process that takes a certain amount of time to implement, plus process time and production time, typically 25-35 days.

Q5. What quantity of goods can a 20-foot container carry?

A5: The number of containers that can be loaded at 20 feet is different for different products. If it is 10 ml of eye drops, can be installed to about 450,000 sets. Spray pumps can also be installed in about 400,000 sets.

Q6. How is the product packaged?

A6: We first sealed it with a plastic bag in clean room, then put it into another two big bags, and finally put it in a 57 x 37 x 31CM carton, which is divided into Chinese and English hoes.

Q7. If the product has quality problems how to solve them?

Q7: Bona’s products, in the research and development stage will do comprehensive experimental testing, the production also has a strict quality supervision system, rarely quality problems, if quality problems occur, the company in strict accordance with the relevant rules and regulations to deal with, if Bona’s mistakes caused losses, we will bear the corresponding losses.

Q8. What qualifications does Bona need if I want to be an agent for the company?

Bona welcomes your company to become our agent, first of all, we will assess your company’s qualifications, marketing efforts, so you need to provide your side of the company’s basic information.

Q9. After becoming Bona’s agent. What kind of protection will Bona provide to our company?

A9: (1) The company will provide mold support. (2) The company will provide the corresponding agent’s contract price to your company. (3) If the company’s demand meets the opening of a production line, the company will provide your company with a production line. (4) Provide your company with a customer protection policy in the corresponding market. (5) The company will set up a special team to serve your company.